Review Studio helps you do more than just collect guest reviews. It helps you take action based on them.
Automatically publish positive reviews on your website, identify important feedback in review texts and trigger actions directly in Booking Experts. This helps you get more value from every review and continuously improve the guest experience.
Review Studio consists of three features that you can enable independently for each holiday park.
Review Studio consists of three features that you can enable or disable separately for each holiday park. Score Mode publishes reviews, Analysis Mode identifies areas for improvement in review texts, and Rating Actions responds to the ratings guests give.
Automatically publish positive reviews on your holiday park's website. Reviews with a rating that meets or exceeds your chosen threshold are published directly.
Let Review Studio analyse guest reviews and identify specific feedback, such as maintenance issues, cleaning concerns, compliments and complaints.
Automatically trigger actions based on a review's rating, even when a guest hasn't written any feedback or mentioned a specific issue.
With Review Studio, every review becomes a source of useful information. Automatically publish positive guest experiences, send areas for improvement directly to the right department and make sure no important guest feedback goes unnoticed.
Automatically display reviews that meet or exceed your chosen rating threshold on your holiday park's website.
Automatically detect maintenance issues, cleaning problems and other action points in guest reviews.
Automatically add reservation or guest labels based on review content or ratings.
Automatically create tasks for maintenance, housekeeping, reception or quality control.
